Privacy Policy
Privacy Policy
This Privacy Policy explains how Mavoryn Shop collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact our customer service team.
This online store is operated by:
ARVELLA CARE LTD
Company number: 17171771
Registered office address:
167-169 Great Portland Street, Fifth Floor
London, England, W1W 5PF
In collaboration with:
Clestodi LIMITED
CRN: 80382967
Office address:
RM 511, 5/F, MING SANG IND BLDG
19-21 HING YIP STREET
KWUN TONG, HONG KONG
Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information
- Order history
- IP address
- Browser and device information
- Customer service messages
How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver your orders
- To process payments
- To provide customer support
- To send order confirmations and shipping updates
- To handle returns and refunds
- To prevent fraud and misuse
- To improve our website and services
- To comply with legal and regulatory obligations
Payment Information
We do not store full payment card details on our own servers. Payments are processed securely through trusted third-party payment providers.
Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and support marketing features.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Sharing Information with Third Parties
We may share your information with trusted service providers that help us operate our business and provide our services. These may include:
- Payment processors
- Shipping and logistics providers
- E-commerce platforms
- Customer support tools
- Email service providers
- Analytics and marketing services
We only share information where necessary to provide our services, process your order, or comply with legal requirements.
Data Retention
We retain personal information only for as long as necessary to process orders, provide customer support, maintain business records, comply with legal obligations, or support legitimate business purposes.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain types of processing
- Request transfer of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us at:
Marketing Communications
If you have agreed to receive marketing communications, we may send you offers, news, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting our customer service team.
Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page.
Contact Information
ARVELLA CARE LTD
Company number: 17171771
Registered office address:
167-169 Great Portland Street, Fifth Floor
London, England, W1W 5PF
In collaboration with:
Clestodi LIMITED
CRN: 80382967
Office address:
RM 511, 5/F, MING SANG IND BLDG
19-21 HING YIP STREET
KWUN TONG, HONG KONG
Customer service:
info@mavorynshop.com
+44 7457 408449
Monday to Friday | 8.00 - 20.00